Terms of service

Terms of Service

By accessing or purchasing from ZenHarmonyBliss (www.zenharmonybliss.com), you agree to be bound by the following terms and conditions. Please read them carefully before using our site.

1. General These terms apply to all visitors and customers of ZenHarmonyBliss. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Products We reserve the right to limit quantities, discontinue products, or adjust pricing at any time. Product colours and textures may vary slightly due to individual screen settings and the natural characteristics of handcrafted materials.

3. Orders & Payment By placing an order, you confirm that all information provided is accurate and complete. ZenHarmonyBliss reserves the right to cancel or refuse any order at our discretion, with a full refund issued where applicable.

4. Shipping Orders are processed within 1–3 business days. Delivery times vary by destination. We are not responsible for delays caused by customs clearance, carrier disruptions, or circumstances beyond our control.

5. Returns & Refunds Please refer to our Return & Refund Policy for full details on eligibility, process, and timelines.

6. Intellectual Property All content on this site including images, text, logos, and design is the exclusive property of ZenHarmonyBliss and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of Liability ZenHarmonyBliss shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

8. Governing Law These terms are governed by the laws of the Hong Kong SAR. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Contact For any questions regarding these terms, please visit our Contact Us page.